Is this legal representation or claims assistance?
No. The Academy is education only. We teach you how the process works and how to prepare your own claim. We do not represent you before the VA or take a percentage of anything. When your situation calls for representation, we show you how to find an accredited VSO, claims agent, or attorney.
Will this get me a higher rating?
Nobody can promise a rating — not us, not anyone. Ratings are decided by the VA based on evidence and law. We teach accurate documentation, complete evidence, and the preparation mistakes to avoid. Preparation is the part you control.
Which course do I need?
VA Disability Mastery is for any veteran working a VA disability claim — first claim, increase, or appeal. CRSC Mastery is specifically for combat-injured military retirees claiming Combat-Related Special Compensation, a separate DoD program. Many combat-injured retirees eventually use both.
What do the Guided and Done-With-You tiers add?
Guided adds two 1:1 coaching calls with Loy — your file, your questions, a concrete plan. Done-With-You adds a professional medical opinion (nexus/IMO) consultation and strategy meeting, delivered as the independent licensed clinical service of Caldwell-Johnson PLLC. Details and booking instructions are inside the course the moment you enroll.
Is the content available immediately?
Yes — every module and every lesson unlocks the moment you enroll, with lifetime access. Each course also has a free preview lesson you can watch before buying.
What's your refund policy?
14 days, stated plainly on our
refund page. One honest caveat: refunds aren't available after you've consumed a large share of the course or downloaded the full template pack.
Can my spouse or family member work through this with me?
Absolutely — and it happens constantly. In many households the spouse is the one organizing the records, tracking the appointments, and running the claim binder. One enrollment covers your household: watch the lessons together, split the worksheets, and build the file as a team. The old hands will tell you: the most organized claim files usually have a spouse behind them.
Do you replace my VSO?
No — and we don't want to. VSOs provide free, accredited representation and we tell veterans to use them. The Academy covers the part no one represents you through: the preparation. Learn the system here, then walk into your VSO's office with a complete, organized file. You can find an accredited VSO through the
VA's official accreditation search.
Is this connected to the VA?
No. Standfast Veterans Group is a private, veteran-owned company. We are not affiliated with the VA, DoD, DFAS, or any government agency.